About shopping on this site:
Is this site secure?
Yes, shopping and online payments are secure. All purchases direct from me are controlled by PayPal. You do not need to sign up with PayPal to make a purchase. Orders placed through the Fine Art America printing service are processed by them on their secure site. Note to international customers: because of the increase in scams from abroad, any amount that is paid beyond the cost of the item you purchased will not be refunded.
What is giclee?
Fine Art America uses giclee for non-canvas prints. Giclee is a printing process that gives outstanding color and vibrant results. I did a test run on one of my pieces, and it was nearly indistinguishable from the original.
Can I pay other than online?
I accept checks and money orders. At this time I cannot take credit cards other than through PayPal.
What if I need to return an item?
Original and commissioned work are non-returnable unless the item arrived damaged. Contact me by email or phone and we will set up either a refund or a replacement. Prints must be returned to Fine Art America via their return procedure.
About shipping:
What method of shipping do you use?
I use USPS for most shipping.
How soon do item(s) ship?
In-stock items will ship the next business day.
How soon will my item(s) arrive?
After shipping, items should arrive in 5-7 days.
About other available items:
Do you have other items available that aren't shown here?
I have several items available at my CafePress store.
What if I want something in a different size?
Send me a quick email describing what you are looking for, and I will let you know how much it will cost and how long it will take to ship.
About commissions:
Do you accept commissions?
Yes, I accept commissions for animal or pet portraits and occasionally unique subjects (houses, etc.). I do not do human portraits.
How much does a commissioned drawing cost?
Commissioned art varies greatly from one project to the next. Please send me an email describing the subject, whether you want black and white or color, and an approximate size and I will send you a quote.
How long does a commissioned work take?
Again, the length of time varies with the size and medium (B&W or color). Minimum time is two weeks. Send me an email for an estimate.
